Support
FAQ
How do I restore purchases?
Open Settings and tap Restore Purchases with the original store account.
How do I restore purchases?
Open your game settings and tap Restore Purchases while signed in with the original App Store or Google Play account used for the purchase.
How do I transfer progress?
Connect cloud save and sign in with the same account on new device.
How do I transfer progress?
Use cloud save/account login in the game settings. Sign in with the same account on your new device and sync your progress.
Game crashes on startup
Update game, restart device, then contact support with device details.
Game crashes on startup
Please update the game to the latest version, restart your device, and make sure enough storage is available. If the issue continues, contact support with your device model and OS version.
I lost my progress
If cloud save was enabled, sign in with your previous account. If not, contact support and share your player ID so we can investigate.
How can I report a bug?
Send a support message with clear steps to reproduce, screenshots (if possible), your device model, OS version, and game version.